Reimagined United Polaris Lounge Opens in Chicago
United today opened its newly renovated and expanded United Polaris lounge at Chicago O’Hare International Airport, offering travelers more space, a modern design and better amenities. The lounge is located in Terminal 1 near gate C18, and it’s open 7 a.m. to 9 p.m. CT daily.
The United Polaris lounge in Chicago is now 50% larger and features nearly 25,000 sq.-ft. of lounge space, including more than 350 seats for travelers, 50 seats across a larger dining space, a second bar, six additional restrooms, private spaces for relaxation or work, and a range of products curated along with Crate & Barrel.
United opened its first United Polaris lounge in 2016 and currently has six of them in the U.S.. International customers traveling in United Polaris and premium Star Alliance cabins can access the United Polaris lounge at locations in Chicago, Houston, Washington D.C., New York/Newark, San Francisco and Los Angeles.
Since 2022, United has also opened or renovated a total of nine United Club locations across its system, including the recent opening of United Club Fly in Houston. In 2025, the airline will open a new dining room in the United Polaris lounge in Newark and a renovated and expanded United Club in Denver’s B West Terminal. Internationally, United plans to reopen the United Club in Hong Kong. In 2026, United will open a new United Club in San Francisco and its largest-ever United Club in Houston.
Check out more details about the lounge below, as shared in the press release.
More Dining and Beverage Options
With the addition of a second bar in the newly renovated United Polaris lounge, United is the first and only U.S. airline to offer two full-service bars in a business class lounge. There are now more than 25 bar seats with an option to takeaway a drink to another seating area and a menu of top-shelf liquor, premium wines, non-alcoholic beverages and more. The new, second bar is a speakeasy-style space with a selection of premium wine and champagne options, such as Laurent-Perrier La Cuvée Brut, and Chicago-inspired cocktails, including the Second City Sour featuring Rittenhouse Rye, Malort, Lemon, Egg White and Lingua Franca Pinot Noir.
The renovated lounge also features a larger dining area with more than 50 seats – nearly tripling the amount of dining seats – where travelers can order à la carte meals with curated premium food and beverages, including Prosciutto Parmigiano Crostini, Shrimp, Scallop, Spring Vegetable Risotto and Aperol Spritz cake.
In addition to a la carte dining, customers can enjoy a hot buffet with breakfast, lunch and dinner menus, mezze station with lemon honey whipped ricotta, flatbreads and more, and snacks served at both bars like premium nuts, mediterranean olives and a charcuterie board.
Chicago-Inspired Design and Decor from Crate & Barrel
Inspired by the local region, the renovated United Polaris lounge reflects the Chicago area by celebrating the city’s architecture and unique geography. United worked with Johalla Projects, an art curatorial collective in Chicago, to showcase artwork from nine Chicago-based artists on a range of pieces, including print photography, paintings, collages and more that highlight the region.
To elevate the lounge experience, dinnerware and decor is provided by Crate & Barrel. Marking Chicago-based Crate & Barrel’s first-ever collaboration with an airline, United worked with the retailer’s in-house design and business sales teams to curate timeless pieces that elevate the traveler experience. From Crate & Barrel’s classic Marin dinnerware and new Tuscan Marble collection, to colors of Le Creuset that are exclusive to the retailer, every detail was chosen to enhance both form and function.
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